What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Subscription cancelled due to credit card cancelled due to fraud. Can I reset my account by entering my replacement card #?

    Asked by Gino Morrelli on February 08, 2013 at 11:41 AM

    Your Subscription Renewal: JotForm Premium Monthly [INT121223-6879-89425B

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    JotForm Support

    Answered by Welvin on February 08, 2013 at 01:42 PM

    Hi Gino,

    We have just release the new My Account  (http://www.jotform.com/myaccount/) page, editing your credit card information is one of the feature added.

    Go to billing section: http://www.jotform.com/myaccount/billing

    Please kindly check and let us know if you need any further assistance.