Lightbox fails with cryptic error

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    Masalamedia
    Asked on February 08, 2013 at 12:28 PM

    When trying to access my form in Lightbox mode, this error is generated

     

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^

     

    SOMETIMES the same error appears when using the PREVIEW function in the Jotform Form Builder (Embed Form-->Lightbox-->Preview)

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    Deygus
    Answered on February 08, 2013 at 12:34 PM

    We are sorry about this, it is a data replication error that occurs on the server your form is on occasionally which causes that to happen. It should clear up shortly but if it continues please let us know.

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    Masalamedia
    Answered on February 08, 2013 at 01:24 PM

    It seems to be ok now. did you take action to correct the problem? Just today, this is the third or fourth "mystery" it-will-clear-up-later issue I've come across. This kind of inconsistent reliability (and all the time it takes to figure out WTF is going on) makes it very hard to develop solutions for my clients using Jotform tools.

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    jefreylandicho
    Answered on February 08, 2013 at 01:39 PM

    We apologize for any inconvenience this may have caused. Our developers are always looking for solution to avoid this problem, We can assure you that the realibility of Jotform is well worth it.