Cannot submit Fillable PDF using web browser

  • Amandabaus
    Asked on March 19, 2019 at 11:41 PM

    I have created a registration form that I want to attach to an email but when I download the form it says that it must be opened with Adobe Acrobat Reader in order for the form to be submitted from the receivers end? I am not sure how this works? Please explain.


    Thanks

    Amanda

  • Richie JotForm Support
    Replied on March 20, 2019 at 1:42 AM

    I have checked your forms and it seems you have created a Fillable PDF form. We do recommend using adobe acrobat to be able to fill the Fillable PDF forms.

    Cannot submit Fillable PDF using web browser Image 1 Screenshot 30

    You may download acrobat using this guide:https://www.jotform.com/fillable-pdf-form-creator/

    If you don't use adobe acrobat you may not be able to submit the form because the submit button cannot be viewed.

    Cannot submit Fillable PDF using web browser Image 2 Screenshot 41

    Please give it a try and let us know if you have further questions.