Submission email is landing in gmail's spam folder.

  • Profile Image
    rob
    Asked on March 20, 2019 at 08:19 AM

    hi, i always had my settings set up like this but as of 2 months ago the majority of my mail is again getting sent to spam. even with the extra added label.

    is there anything else i can do?



    This is a re-post of a comment on How to Prevent Emails from Landing in Gmail's Spam Folder

  • Profile Image
    ashwin_d
    Answered on March 20, 2019 at 10:24 AM

    Do you mean to say that you have already added the filter and set it to never send in SPAM, the submission is still being marked as SPAM?

    Have you added noreply@jotform.com as the contact in your account? Please share a screenshot of the setting and we will take a look. The following guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.