IP Address Has Been Banned

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    Howard Cromwell 
    Asked on March 20, 2019 at 09:53 AM

    Good Day,


    We were make aware the our IP address has been banned due to a miss classification od phishing.

    As best as we can tell from email correspondence, you all contacted about 14 days ago regarding payment collect fields in one of our from.  The email concluded that if you don't hear back in 3 days that you would delete the fields. Because the from is question was not in use, we felt that no action needed to be taken on our part as the fields would simplete be deleted.  Yesday, we recieced an email regarding the same from and the same fields and were sunsequently blocked from signing into our accout.

    We can assure you that this or was ever any phishing going on.  We have hundred over forms created any any time and usually only about 5 are published or in use.

    We aee requesting thar ouu account be reactivated to its full permissions.


    Thanks

    Howard Cromwell

    President

    HNC Enterprises, Inc.


  • Profile Image
    BitiaP
    Answered on March 20, 2019 at 11:29 AM

    As I checked, your account was suspended by management. To properly address your concern, kindly contact reviewers@jotform.com  with Attn:Jeanette - Thread #1766429 as your subject.