Ive made changes to my Isaacs Tour Form but when I click preview page the changes are not showing.

  • tarasteeves
    Asked on March 20, 2019 at 10:54 AM

    I've made changes to my Isaacs Tour Form but when I click preview page the changes are not showing. 

    Page URL: https://form.jotformeu.com/90714011469352
  • Kevin Support Team Lead
    Replied on March 20, 2019 at 12:52 PM

    I have just checked your form and cleared the forms cache, here is how the form looks now: 

    Ive made changes to my Isaacs Tour Form but when I click preview page the changes are not showing. Image 10

    May you please kindly check your form again and see if the problem persists? 


  • tarasteeves
    Replied on March 20, 2019 at 1:43 PM
    It was fixed when you did it but it is still doing the same thing every
    time I edit something.
    *Tara Steeves*
    Child Sponsorship & Fundraising Director
    Drop Inn Ministries
    +44 (0) 28 3778 9406
    info@dropinn.net
    Drop Inn Ministries
    Drop Inn Ministries is a limited company registered in Northern Ireland,
    Isle of Man, Ireland, United States of America.
    Registered number: 101694
    Registered office: 123 Keady Rd. Armagh, County Armagh, Northern Ireland,
    BT60 3AD
    ...
  • Kevin Support Team Lead
    Replied on March 20, 2019 at 3:25 PM

    Apologies for the inconveniences. 

    May you please kindly provide a screenshot of the console report while you're editing your form? 

    This guide will help you getting the console report: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers 

    This guide will help you posting images here: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    Note that attached images via email replies will not reach this thread.