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PWCampAsked on March 20, 2019 at 11:52 AM
Hi, I have a problem where on the submission email I receive one of the question titles is showing up as "Type a question" instead of the title that is shown in the editing area for that form. I believe the guest see the correct question title. Is there a way to change the title that is shown in the submission email?
Attached is a screenshot of the email we received. The question is the 9th one.
The form is call "Reservation Request Form" in our account.
Thanks for your help.
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Ashwin JotForm SupportReplied on March 20, 2019 at 1:49 PM
If you have added the question label correctly in form, the best way to solve this problem is to delete the existing email alert and add a new one. The following guides should help you:
Delete existing email alert: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder
Add new email alert: https://www.jotform.com/help/25-Setting-up-Email-Notifications
Hope this helps.
Do try it out and get back to us if you have any questions.