PayPal Checkout: Client authentication failed

  • heritagetattooconference
    Asked on March 20, 2019 at 12:29 PM

    When I try to update everything it says "client authentication failed", I have added client id, and added the hidden URL, and I am not sure what I am missing at this point. assistance?

  • BJoanna
    Replied on March 20, 2019 at 2:32 PM

    This issue usually occurs when the credentials used are incorrect or incorrect payment mode is selected. Please double check if you are using the correct Client ID and Client Secret.  Considering that the Environment inside of your payment field is set to Production, make sure you are using your Live credentials. 

    1553106654live Screenshot 10

  • MON1QUE
    Replied on March 28, 2019 at 3:53 PM

    Not understanding the response as I am having same issue. There is only Production and Sandbox to choose for Environment on my form. Please help. Don't know what to do at this point. 
  • Welvin Support Team Lead
    Replied on March 28, 2019 at 5:42 PM

    @MON1QUE, allow us to send you a reply in the new thread here https://www.jotform.com/answers/1775453.