How can I conditionally show a different Thank You message with different downloadable links?

  • jeandan4
    Asked on March 20, 2019 at 1:34 PM

    Please i have been asking you this question but it looks like am not clear or not making progress as i should.  Quite confused and still need your help! Please help!


    On my jotform(https://form.myjotform.com/63126239346557) there are options to choose different categories from the drop down the kind of wedding speech the searcher will give ....For example, mom of the groom speech, mother of the bride speech etc


    Now, this is what i want to accomplish. Let's say i am looking for help with mother of the groom speech right?


    So, i scroll down and select that and click the submit button. After the submission has been made, i (most clients) expect to see a downloadable link where they can quickly get their speech questionnaire and fill out as soon as possible.


    At the moment, i am not doing that as i usually wait for a few hours to send them their questionnaire via their emails and by the time they get them, their enthusiasm wanes because some of them i suspect don't check their emails regularly.


    How can i ensure that if someone selects from the drop down an option like mom of the groom speech, dad of the bride speech, they are directed to a specific thank you page with that downloadable word questionnaire( which i understand i will create) so they don't have to wait for my emails.


    Please can this be done by conditional logic or what? Very confused and i need your help

  • Support_Management Jotform Support
    Replied on March 20, 2019 at 4:01 PM

    Hey @jeandan4 - The first two threads you opened related to this were answered correctly:

    https://www.jotform.com/answers/1741156

    https://www.jotform.com/answers/1760207

    What you need to setup are called CONDITIONS, to be specific, the CHANGE "THANK-YOU" PAGE condition.

    How can I conditionally show a different Thank You message with different downloadable links? Image 1 Screenshot 30

    The idea is to conditionally show your respondents a different THANK YOU MESSAGE based on their selection in that dropdown field. Say, if USER A selects "Mother of the Groom Speech", that user should see a thank you message that corresponds with that speech (and so on).

    The contents of the thank you message should be created/designed/drafted by you. You can do this as soon as you start creating the condition outlined in the article we shared in the first two threads.

    Complete guide: How-to-Change-Thank-You-Message-Using-Conditional-Logic

    Here's a short screencast of what you need to do (for a text-based tutorial, please click the guide above):

    How can I conditionally show a different Thank You message with different downloadable links? Image 2 Screenshot 41

    Placing a downloadable link to the speech was briefly shown in the screencast above but the guide below would tremendously help (refer to sections B and C).

    Related guide: How-to-Add-a-Downloadable-File-to-Your-Form