Login Issue

  • Profile Image
    wamiq 
    Asked on March 20, 2019 at 02:51 PM

    chwamiq@gmail.com my email id i was trying to login but login suspend please look into this.

  • Profile Image
    ktyaguirre
    Answered on March 20, 2019 at 03:41 PM

    Upon review of your account we found form:

    http://www.jotform.me/form/83186808214460 collecting credit card information, social security number and driver's licenses.

    Credit card information we need to delete in order to reactivate your account.

    Forms gathering all other sensitive information should have two mandatory widgets in place.


    If your purpose is not to collect these data from the general public, but from your own customers, you just need to comply with two things:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.


    However, we do not allow uploads of any sensitive personal information like: passports, social security cards, driver's licenses, credit/debit cards, statements, bank statements, voided cheques/checks, birth/marriage certificates, visas and photo IDs.


    We will wait for your response.

    Thank you

  • Profile Image
    wamiq 
    Answered on March 20, 2019 at 04:43 PM
    Yes i understand and my purpose is not to collect these data and i also
    deleted the form month ago and today i was create the new form and the
    login issues
    ...
  • Profile Image
    wamiq 
    Answered on March 20, 2019 at 04:43 PM
    if i will create this form so i will use these widgets
    ...
  • Profile Image
    ktyaguirre
    Answered on March 20, 2019 at 05:29 PM

     We have cleansed your form and reactivated your account. Please do not collect credit card information on plain text fields.

    Thank you

  • Profile Image
    wamiq 
    Answered on March 20, 2019 at 05:43 PM
    Thanks for your corporate
    ...