What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do I have an account?

    Asked by rantonides on March 16, 2011 at 04:59 PM

    name: Robert antonides

    Email: rantonides@neo.rr.com

     

    Yesterday I completed a test form successfully and put it into its own Site/Page in iWeb.  It worked.  Today i decided to practice by building another but before starting I tried to log into "My free ccount" which I thought I had created.  Maybe I didn't but when I tried to creat a free account it told me my email address (the only one I have) had already been used.  i can only think that was because I had tried to set up an account sometime previously (I vaguely remember that).  Do i need to do that before I can build and install forms?  I must have been able to if I don't have an account.  The test form I built can be seen here. http://web.me.com/rantonides/Site_6/Contact_Form.html

    I can find no evidence of or pathway into an account, if there is one, so I'm inclined to think none exists.  Now I will try again going through all the steps again to see if I can create a form without having an account.  Hopefully I'll learn that I can.  However, even if I can, will i have access to records or files of forms I've built.  If i can use jotform to build forms without having an account or if jotform can reconfigure things so I can use the only email address I have or want then i can make that work.  meanwhile, please find out whether or not I do or don't have an account so I can resolve the email conflict. 

    Thank You.

    Robert

  • Profile Image

    Answered by DanielGriffin on March 17, 2011 at 10:33 AM

    Hi  Rantonides ,

    Yes I see you have an account with a few forms.  If you are having login problems, go to the My Forms page and scroll down until you see your username or a login box.  If you are logged in it will display your username, otherwise it displays the login box.  If you need to retrieve your password, click the "Forgot Password" button and enter your email address. You will recieve full instructions by email.

    Thanks,

    Daniel