Hidden fields are not hiding

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    diamondgulfrentals2
    Asked on March 20, 2019 at 05:46 PM

    Fields used to be hidden but now they ALL are visible:

    Type, Nightly Price, Spa Only, Tax are all showing even though they're marked hidden

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    jonathan
    Answered on March 20, 2019 at 08:20 PM

    Those mentioned fields were indeed hidden by default on the form.

    But you were also using Show/Hide condition rules on those fields. The condition rules override the hidden state of the fields.

    1553127383zzz 2019-03-21 08.14.33.png


    I suggest you review the Conditions you have setup to make sure they are correctly configured.

    1553127591zzz 2019-03-21 08.18.14.png

    1553127607zzz 2019-03-21 08.18.59.png


    Let us know if issue persist.


  • Profile Image
    diamondgulfrentals2
    Answered on March 20, 2019 at 09:43 PM
    Yes, I have a condition where the field 'Type' is visible IF 3 specific
    values are selected in Property (Nora's Rest, My Ty, Destiny Dreams).
    I have gone through my conditions twice and still do not see why the fields
    are being displayed. The only time they're hidden is when Casa Maravilla on
    the property is selected. Do the conditions have an order of hierarchy in
    the way they're in order?
    ...
  • Profile Image
    diamondgulfrentals2
    Answered on March 20, 2019 at 09:43 PM
    I figured it out. By having all fields hidden when Casa Maravilla is
    selected, it causes the hidden fields to unhide...like a double negative
    ...
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    jherwin
    Answered on March 20, 2019 at 11:52 PM

    That's right. If the fields are hidden and you have a condition to hide the hidden fields then it will be displayed. Anyways, it's good to know that you're able to figure out what's causing the issue.

    Please feel free to contact us if you need any further assistance :)