I upgraded to bronze plan but the limits are not increased.

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    asabah
    Asked on March 21, 2019 at 12:14 AM

    I UPGRADED MY ACCOUNT TO BRONZE BUT STILL THE NUMBER OF SUBMISSION IS RESTRICTED

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    ashwin_d
    Answered on March 21, 2019 at 02:25 AM

    I did check your  account and  did  not  find any issue  with  that. Your account usage is  well  within the limit of bronze plan. Please  check the  screenshot below:

    1553149366accountLimit.png

    If you do not see the limit of bronze plan, I would suggest you to please logout from your account and then sign in again to see if that solves your problem.

    If you are having any issue with any of your form, please share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.