How to hide credit card information from payment tool?

  • SDPropertyPartners
    Asked on March 21, 2019 at 12:57 AM

    nothing is working. I do not want the clients to see the credit card information or payment until after they submit the form. I had it set up at first that a invoice email was sent of the payment amount once the form was submitted. Please help

  • Ashwin JotForm Support
    Replied on March 21, 2019 at 3:09 AM

    I am not sure if I have understood your requirement correctly. If you do not want your users to see the payment tool, you can hide it in form but I am not sure how that will solve your problem.

    Why do you want to hide the payment field in form? If you hide it and user submit the form, the payment tool cannot be used after form is submitted or submission is edited.

    If you mean that you just want the products to be displayed but no payment information, I would suggest you to please add "Purchase Order" payment tool in form. This will give you all features of payment field without any live payment. The following guide should help you how to add purchase order payment tool in form:  https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order

    Hope this helps.

    Do get back to us if you have any questions.