How to cancel subscription?

  • Profile Image
    Kathy 
    Asked on March 21, 2019 at 09:08 AM

    Would like someone to contact me about cancelling our subscription. 

  • Profile Image
    Richie_P
    Answered on March 21, 2019 at 09:53 AM

    To clarify, are you referring to the account under the username johnmriemen ?

    The account subscription is under our grandfathered premium monthly. Do note once you cancel this subscription we cannot offer this plan back as it is not available anymore in our pricing page.

    We can cancel your subscription or you may cancel it by following this gudie:-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    May we know the reason why would you like to cancel your subscription? Do you need assistance in creating your form?

    Looking forward for your response.

  • Profile Image
    Kathy 
    Answered on March 21, 2019 at 10:43 AM
    Yes that is correct

    Kathryn Hughes
    _____
    Manager of Purchasing & Print Procurement
    Lanmark360
    804 Broadway
    West Long Branch, NJ 07764
    P 732-389-4500
    F 732-389-4998
    www.lanmark360.com

    ...
  • Profile Image
    Richie_P
    Answered on March 21, 2019 at 10:57 AM

    Thank you for clarifying the account.

    You may check my reply above regarding the subscription cancellation and  if you have further questions, let us know.


  • Profile Image
    Kathy 
    Answered on March 21, 2019 at 11:43 AM
    Please cancel this account we do not need this service anymore. Please confirm that you have canceled – thank you

    Kathryn Hughes
    _____
    Manager of Purchasing & Print Procurement
    Lanmark360
    804 Broadway
    West Long Branch, NJ 07764
    P 732-389-4500
    F 732-389-4998
    www.lanmark360.com

    ...
  • Profile Image
    Kathy 
    Answered on March 21, 2019 at 12:43 PM
    Hi – so do I need to cancel or can you cancel it for me?

    Kathryn Hughes
    _____
    Manager of Purchasing & Print Procurement
    Lanmark360
    804 Broadway
    West Long Branch, NJ 07764
    P 732-389-4500
    F 732-389-4998
    www.lanmark360.com

    ...
  • Profile Image
    Richie_P
    Answered on March 21, 2019 at 12:48 PM

    We can cancel the subscription for you. However, we need you to login to your account  johnmriemen  and request for the subscription cancellation.

    You may also cancel the subscription at your end by following this guide:-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    If you opted to cancel the subscription at your end, the subscription will not be billed on the Next Billing date. However, your account will stay in the paid status until the period end.

    Hope this information helps.