Can I have a form returned to someone else other than me - the creator of the form?

  • StarJodie
    Asked on March 21, 2019 at 11:04 AM

    If I create the form in our JotForm account, can the completed form automatically be routed back to another user, so that they don't all come back to my email address?

  • AndrewHag
    Replied on March 21, 2019 at 11:52 AM

    I'm not sure if I understood your question correctly, do you want to send the notification emails to someone else instead of you?

    If yes, you can update the Recipient Email in the Notification email with the new email address. Go to Settings > Emails > Notification Email > Recipients and update the Recipient Email field.

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    Reference guide: https://www.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email

    Or, do you want to send the notification to the person who submits the form? For that, you can set up an Autoresponder email. Here is the guide: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email