What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get data back that I lost when I deleted fields from my form?

    Asked by Northwest on March 16, 2011 at 05:58 PM

    I created a form to allow students to register for an event we are holding.  We had a cut-off date of 3/15 for registration.  I thought I could just change the JotForm to say "Registration is closed" and everything would be fine.  I deleted the fields in JotForm that has their contact info and now I can't get the list of people who registered with their information. 

    How can I get this information back? Help! I need that information badly.  Thanks!


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    JotForm Support

    Answered by NeilVicente on March 17, 2011 at 02:26 PM


    Unfortunately, once a field in a form is deleted, all submissions in that form (in our database) are  affected. As a backup measure, I suggest that you set up your Email Alerts so that you can have copies of information submitted in your form.

    Receiving  Emails on Form Submissions