How do I get data back that I lost when I deleted fields from my form?

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    Northwest
    Asked on March 16, 2011 at 05:58 PM

    I created a form to allow students to register for an event we are holding.  We had a cut-off date of 3/15 for registration.  I thought I could just change the JotForm to say "Registration is closed" and everything would be fine.  I deleted the fields in JotForm that has their contact info and now I can't get the list of people who registered with their information. 

    How can I get this information back? Help! I need that information badly.  Thanks!

    Josh

  • Profile Image
    NeilVicente
    Answered on March 17, 2011 at 02:26 PM

    Hi,

    Unfortunately, once a field in a form is deleted, all submissions in that form (in our database) are  affected. As a backup measure, I suggest that you set up your Email Alerts so that you can have copies of information submitted in your form.

    Receiving  Emails on Form Submissions