How can I include the IP Address in the email notification?

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    rhinestone
    Asked on March 21, 2019 at 03:05 PM

    I checked that box and submitted a test submission and the email did not include it, although it is showing in the website gui. I need it in the email.



    This is a re-post of a comment on How to View Form Submissions

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    Jim_R
    Answered on March 21, 2019 at 05:30 PM

    Hello @rhinestone - Is this perhaps related to your existing thread here:

    https://www.jotform.com/answers/1768090

    If it is, please ignore this email and continue your correspondence with us on the thread linked above to avoid confusion. Otherwise, share the name and URL of your form and tell us what you're referring to in the following:

    I checked that box and submitted a test submission and the email did not include it, although it is showing in the website gui. I need it in the email.

    For now, I'll just assume you're talking about the TEXT FIELDS in your form since these are not included by default in all email templates and PDFs. To include it in your emails, you have to manually paste the actual texts of the text field. Only input fields are included in the email body by default.

    Related guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    And for the PDF and submissions page, you can enable it by following the guide below.

    Complete guide: How-to-Show-Headers-and-Text-in-the-PDF

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    rhinestone
    Answered on March 21, 2019 at 06:52 PM

    Must have been a typo.  I want to include the ip address in the notification email.

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    rhinestone
    Answered on March 21, 2019 at 06:53 PM

    I am not talking about a text field.  I need the ip address in the submission email.

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    jherwin
    Answered on March 21, 2019 at 10:12 PM

    If you like to include the IP address of your respondent to your notification email, you can use the Get Visitor Location widget. This widget can take all the location details you want.
    1553220588getvisitorlocation.png
    Then go to your email notification to edit the template and put a label to the widget.
    1553220688IP address.png

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    rhinestone
    Answered on March 21, 2019 at 10:28 PM

    But my previously created forms did not need that add-in to get the ip address.  Take a look at this form which already emails me the ip address: 50607744597162

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    jherwin
    Answered on March 21, 2019 at 11:38 PM

    Sorry for the confusion. You can just add {ip} to your email notification template to get the IP address of your users.

    Here's a screencast how to do it:
    1553225773ip.gif

    Related Guide: How to Edit the Email Template for Notifications and Autoresponders

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    rhinestone
    Answered on March 22, 2019 at 06:55 AM

    Thanks!