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tsdosanjhAsked on March 21, 2019 at 4:19 PM
Hi
I have designed a custom pdf to be attached to the emails sent out by jotforms but underneath the custom pdf I keep getting the original default pdf design showing up. I've tried deleting many times but everytime I leave the pdf to go back to my form then come back to the PDF editor the original default PDF is there under the PDF I have designed.
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jherwinReplied on March 21, 2019 at 6:27 PM
I checked your PDF report and I'm only seeing one here. Could you please show us a screenshot of the PDF report/design that shows up in your email?
Guide: How to Post Screenshots to Our Support Forum
I also cleared your form cache in an attempt to fix the issue. Please try to make changes and see if the issue persists.