Voice recorder: widget is not working on any device.

  • Georgeff
    Asked on March 21, 2019 at 4:58 PM

    I've looked at all of the major form building tools and settled on yours. Here is an idea I have not seen in any of the others: a field where I could drag, say, a microphone icon into my form and ask the person to record something with their voice. The reason it came to mind is that I teach struggling readers, and I like to get a sample of their reading as a recording before I work with them. Also, since dyslexia runs in families, some parents would love to just record their words in a form rather than to try to type everything.

    We can take pictures, videos and make recordings on our phones to send to each other in texts, so why shouldn't forms do this, too!?  I guess maybe my work-around would be to have them attach an MP3 file - are those accepted by your file upload tool? Thanks again for a great product!  Ok, now you can break some new ground and be even further ahead of your competitors with a recording tool. 

  • Jed_C
    Replied on March 21, 2019 at 7:26 PM

    You can use voice recorder widget https://widgets.jotform.com/widget/voice_recorder. Add the widget to your form and allow your readers to record their voice and submit the form.

    Once they submit the form, if you have a notification, an email will be sent to you with their voice attachment.

    I hope that helps. Let us know if you have any questions or if you need further assistance. 

  • Georgeff
    Replied on March 21, 2019 at 7:43 PM
    Wow are you kidding? That’s amazing!
    ...
  • Georgeff
    Replied on March 21, 2019 at 7:43 PM
    In some older reviews they say it doesn’t work on iPhones or in Safari. Is
    that still true?
    ...
  • Jed_C
    Replied on March 21, 2019 at 9:12 PM

    It doesn't seem to work even other device (pc and android).

    I have now reported this to our L2 team for further checking. Once the issue is fixed, we'll notify you in this thread.

    We thank you for your patience in the meantime.

  • Jed_C
    Replied on March 21, 2019 at 9:26 PM

    By the way, after further testing, it seems that I'm loading the form on http instead of https. After trying https, it works on my PC and Android. I don't have an actual iOS device to test so if you have one, please try loading this form https://form.jotformpro.com/form/43002076203943 and make sure to accept the permission when asked.

    1553217950Screenshot 2019 03 22 09 22 01 Screenshot 10

    Try to record on both widgets and see if they work for you using iOS device. Looking forward for your response. 

  • Georgeff
    Replied on March 22, 2019 at 9:43 AM
    It didn't work:
    [image: image.png]
    Bob Georgeff, MA
    Tel: 614-526-8950
    FreshStartReading.com
    ...
  • Ashwin JotForm Support
    Replied on March 22, 2019 at 10:35 AM

    Did you try to share any screenshot with us? We are unable to see any screenshot you have shared. I would suggest you to please share it again and we will take a look. The following guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    I did test the widget and  it seems to work as expected. The audio was recorded successfully. Please check the screenshot below:

    1553265284voice Screenshot 10

    Do get back to us on the issue you are having and we will take a look.

    We will wait for your response.

  • Georgeff
    Replied on March 22, 2019 at 8:31 PM

    The microphone widget doesn't work on my iPhone:

    15533010852019 03 22 203056 Screenshot 10

  • Georgeff
    Replied on March 22, 2019 at 8:34 PM

    That was done using a Safari Browser.

  • Jed_C
    Replied on March 22, 2019 at 10:16 PM

    Safari doesn't seem to support it according to the response from our dev team here https://www.jotform.com/answers/1227357-Voice-Recorder-widget-does-not-work-in-Safari which is the same issue as yours.

    You can however use it on Mozilla Firefox, Google Chrome and Opera. Sorry, but that limitation seems to be on the browser side.

    Let us know if you have any questions or if you need further assistance. 

  • Georgeff
    Replied on March 22, 2019 at 10:43 PM
    Thanks, I still love your product and your company. Were you guys the first
    to enter this form market business?
    ...
  • Nick_So
    Replied on March 23, 2019 at 3:39 AM

    Thank you for your kind words and appreciation.

    Feel free to reach us in case you need any further help from our end.