Asana Integration: Getting "Unable to send Integration data Forbidden" error message

  • gisselle_roldan
    Asked on March 21, 2019 at 6:09 PM

    Hello, I keep receiving the error below from my form. Also,

    when I try to remove the Asana integration, the page reloads and I am unable to remove. Maybe a bug? My other forms aren't doing this.

    Error message:

    Oops! Asana Integration Error! Unable to send Integration data Forbidden

    Page URL: https://form.jotform.com/80986167674170
  • Mike_G JotForm Support
    Replied on March 21, 2019 at 9:37 PM

    I have created a clone version of your form and integrated it with Asana but I was not able to reproduce the issue you described and I didn't get any error message you mentioned when I submitted the form.

    1553217996t21 22 26 Screenshot 10

    Can you tell us what type of Asana integration are you trying to create, please?

    1553218423t21 32 51 Screenshot 21

    I understand that you are trying to remove the Asana integration in the form you linked, but every time you do the page just reloads. I have moved that concern to another thread so it can be resolved separately and avoid confusion.

    Here's the link to that thread — https://www.jotform.com/answers/1768653

  • roneet
    Replied on April 9, 2019 at 10:15 PM

    Could you please re-integrate the Asana Integration once again?

    Let us know how it goes.

    Thanks.