What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Password Box / How to submit the form without payment

    Asked by sjfkitco on February 08, 2013 at 05:29 PM

    Hello,  I run an Amazon business where payment is made at Amazon.  After Amazon payment they visit my website keepsakemaker.com and use Jot Form there.  Since they paid at Amazon, WHAT IDEAS DO YOU HAVE for me to use a Jotform password box that allows them to complete the customization Jot form WITHOUT having to pay again?

    Thanks for your help you guys are great!


    Steve Ford


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    JotForm Support

    Answered by Mike_T on February 08, 2013 at 05:56 PM

    Thank you for contacting us, Steve.

    Our Pasword Box is not connected with any database, it is acting like a simple Text Box. In other words, our forms are not designed for account logins and so on.

    You can add a Free product for your Amazon customers. If they select the Free product only, they will not be redirected to the payment gateway upon form submission.

    Is this something that may work for you?