PDF Editor: Fields are not in correct order on form submission pdf

  • rbell1
    Asked on March 22, 2019 at 3:02 AM

    The form submission pdf seems to list the member name, email and date of birth fields further down the page.  


    How can I move them to the top, above the 'gender' field?

    Thanks

    Richard

    Jotform Thread 1768812 Screenshot
  • ivy
    Replied on March 22, 2019 at 3:53 AM

    I've cloned your form with the form ID "72037295517863 ". However, I could not replicate the same problem on my end. All form elements appear to be listed in the correct order. Please, check the following screencast. 

    1553240431test123 Screenshot 10


    We are sorry for the inconvenience may have caused. The list order of your form could have been changed mistakenly. You can manually change the order of the fields by dragging/dropping them. 

    For detailed information, please check the following guides:

    https://www.jotform.com/help/554-How-to-Move-and-Align-Fields-in-a-PDF-Template

    Or, you can create a new PDF document and customize your design on the new PDF Document. To achieve that:

    1. Go to the PDF Editor.

    2. Click the + New PDF button in the top left corner and select New PDF Document. A popup will appear asking you to enter the document name and select a layout. 

    3. A new PDF will be generated showing all the fields. You can then edit this to reposition the fields on the PDF and download or print it out.

    1553241133Screen Shot 2019 03 22 at 10 Screenshot 21

    4. Note that you can also delete the older PDF by clicking the 3 vertical dots within the tab and on the menu that appears and then select delete.

    1553241152Screen Shot 2019 03 22 at 10 Screenshot 32

    Please let us know if you need further assistance.