I have a user access issue for macdonald and company - Nick Derka left the business

  • john.russell
    Asked on March 22, 2019 at 8:38 AM

    HELP AS SOON AS YOU CAN PLEASE

  • ivy
    Replied on March 22, 2019 at 9:11 AM

    Would it be possible for you to provide some more details in order to understand your issue correctly?

    When I check your last entered form ID (80701937195360), I see that this form belongs to "ndereka". Would you like to access submissions in this form?

    Furthermore, when I checked this account sub-users, I could not find your mail address.  

    Privacy and security reasons, this request must be received from the account owner, so please contact the form owner. If the owner gives us the permission, the request can be fulfilled.

    Or, you should send the document that you have permission to access to these submissions to our "jotformsupport@gmail.com" with the subject id "#1769050". Accordingly, your request is considered.

    Thank you for your understanding.