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PattieMathisonAsked on March 22, 2019 at 12:27 PM
Under my account there is a survey titled "Recognize a WZ employee". When a survey is completed I set up an email notification to be sent out to 34 people, however the notifications are not being received. When tested, it appears to be working as it should, but again nothing is being sent out to the group of people listed as email recipients. Is there something I'm doing wrong?
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Richie JotForm SupportReplied on March 22, 2019 at 1:43 PM
I have checked your notification email and it seems you have 34 email recipients.
Do note that there is a limit of 10 recipients per notification.
You would have to create another notification email and add another 10 recipient.
Snippet from this guide:https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
Hope this information helps.
Please give it a try and let us know if you have further questions.
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PattieMathisonReplied on March 22, 2019 at 2:43 PMThank you! The information is VERY much appreciated.
Pattie Mathison
Wicklander-Zulawski & Associates, Inc.
800.222.7789 x111 | 630.324.4280 Direct
pmathison@w-z.com | www.w-z.com
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