What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Logo When Emailing Form

    Asked by teresalauer on February 09, 2013 at 02:05 AM



    I have a paid account.  When I receive email forms filled in by my customers the JotForm logo is wrapped around the message.  

    Is there a way that I cannot have the JotForm wrapper on the emails sent from the form.  Is there an on/off option?


    Phil Lauer

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    JotForm Support

    Answered by EltonCris on February 09, 2013 at 02:48 AM

    Hi Phil,

    You can edit your form notification template and remove it there. Just open your form notification by going to Setup & Embed > Email Alerts > Open Notification. Check this screen:


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    Answered by teresalauer on February 21, 2013 at 09:02 PM

    Thank you!  I sent another message - please disregard that question.