form error

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    fieldacademy
    Asked on March 22, 2019 at 02:15 PM

    Someone tried to fill out one of my forms online and they weren't able to submit because of an "error." It was the Student Application form in my Field Academy account. Can you help resolve the issue?

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    denis_calin
    Answered on March 22, 2019 at 03:23 PM

    Hi @fieldacademy!


    I have cloned your Student Application form and was able to successfully fill it out and submit it. Perhaps someone missed a required field while filling out the form?

    If you could, please give more information on the kind of error they have received. Did someone else experience a similar issue? Provide screenshots if you have them.


    As an additional measure, I have cleared your form's cache which helps resolve some types of unexpected behavior. 


    Please don't hesitate to contact us with any additional information, or if you would like help with anything else.

    Thank you very much and have a great day!