What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Please downgrade my account to the free plan

    Asked by ekalaivan on February 09, 2013 at 02:35 AM

    My login info: ekalaivan@gmail.com. Please downgrade my account to the free plan

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 09, 2013 at 02:50 AM


    I just checked your subscription and it was already cancelled. With this, you will not be charged again. Your account will stay Premium until the paid period ends which will be on March 03, 2013. After this date, your account will be downgraded to Free.

    Feel free to re-subscribe to one of our paid plans anytime you need it. Cheers!