Can you please give me some insight regarding security of our forms?

  • Profile Image
    Jen Saari 
    Asked on March 22, 2019 at 02:57 PM

    Hello.  We have a document created by Jotform on our website.  When the clients complete it and hit submit, it is emailed to me.  A client questioned how secure this was as we are asking for account numbers and other sensitive information.  I did not set this up initially and that person no longer works for us.  Can you please give me some insight on this?  And if it is not secure, how can we make it so?  If you want to see what and how we use it, you can go here:

    Thank you for your help.

  • Profile Image
    Answered on March 22, 2019 at 04:18 PM

    Jotform is secure, and we are transmitting data securely with 258-bit encryption. In fact, security is our number one priority. You can read more about our security on the page here