Users are unable to submit the form.

  • andyjspinea
    Asked on March 22, 2019 at 5:28 PM

    clients are telling us they are unable to submit forms. "new patient registration" pls advise.

    aj

  • Kevin Support Team Lead
    Replied on March 22, 2019 at 9:15 PM

    I have been testing your form and I can replicate the issue, upon cloning the form to my end I was able to replicate the issue as well and found it was generated due to an non-configured widget you have on your form, it's placed at the very bottom so to find it you can click on the submit button and the down arrow of your keyboard, then click on the trash button:

    1553303585screenshot 01 Screenshot 10