How to get rid of unwanted map in form output

  • jtgranato
    Asked on March 22, 2019 at 6:09 PM

    JotForm is outputting a map (see screenshot) to both the person who input the form and to the bookkeeper who pays the bill. The map is apparently from the address field. It is unwanted and not needed. How do I prevent it from showing up on output to the user and the bookkeeper?

    Jotform Thread 1769667 Screenshot
  • roneet
    Replied on March 22, 2019 at 11:38 PM

    The Map view is shown only in old view of the submission page of the Form owner. The users are getting the PDF report https://www.jotform.com/pdf-editor/90666867905170 which does not have the Map in the address field.

    In the new Submission page the Map is not shown. Please check our new submission page:

    https://www.jotform.com/sheets/90666867905170

    Let us know if you have further questions.

    Thanks.