What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    An application form does not come to the specified Email. The problem is not solved!

    Asked by Elvira198 on February 09, 2013 at 05:40 AM

    Notification of the application does not come to the specified E-mail. glory-tours@mail.ru


    I tried to change the email address on the other. On the other E-mal notification does not come too.


    What to do?

    Page URL:

  • Profile Image

    Answered by jefreylandicho on February 09, 2013 at 08:12 AM


    Sorry for the inconvenience that may have caused. Your email address is in our bouncelist which causing this issue. I'll remove it for you and it should be working fine now. Here's the reason.


    Reason(s) : 5.3.0 - Other mail system problem 550-'spam message rejected.



    Please check this guide on how to prevent this from happening again:

    How to setup email alerts to prevent "emails not being received" issues

    I have now removed your email address from the said list so it should be working fine now.