How can I accept Visa or Mastercard payments?

  • rmsdw57
    Asked on March 23, 2019 at 1:16 AM

    I can't remove the PayPal from my form. As I created my form, it only let me put the PayPal payment option on it.

  • jherwin
    Replied on March 23, 2019 at 4:08 AM

    How can I accept Visa or Mastercard payments?

    You can accept credit card payments through PayPal. I think you already solved this question, I checked your form and you already taking payments using PayPal Pro.

    Related Guide: How to Integrate Form with Paypal Pro
    1553328269payment Screenshot 10

    Why I can't remove the PayPal from my form?

    Please note that you can only add one payment field to each form. Meaning, you need to remove the current PayPal Pro in your form so you can add a new payment integration.

    To delete the PayPal pro in your form, please click the field and click the red trash icon.
    1553328417delete Screenshot 21

  • rmsdw57
    Replied on March 23, 2019 at 9:51 AM

    Thanks. So I see that I can take credit card payments through paypal so how do I remove the Credit Card logo and option so people won't click on it. When I choose the trash can for this field it seems it would remove everything in the field. I don't want that.

  • roneet
    Replied on March 23, 2019 at 12:22 PM

    I am not sure if I understood your question correctly, do you want to remove the PayPal payment method?

    Do you want to keep the Products option and remove the Credit Card and PayPal option?

    Then you may integrate with Purchase Order field.

    Related Guide:

    https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order

    Let us know if you have further questions.

    Thanks.


  • rmsdw57
    Replied on March 23, 2019 at 12:37 PM

    So, when you look at my form, people have the option to choose the button for Credit Cards (VISA, MasterCard, etc) or they can choose the PayPal button. My credit card button doesn't work and I want it gone from my form. 

  • roneet
    Replied on March 23, 2019 at 1:44 PM

    Your query is already addressed in this thread:

    https://www.jotform.com/answers/1769895

    Let us know if you are still experiencing any issues.

    Thanks.

  • rmsdw57
    Replied on March 23, 2019 at 2:43 PM
    No, my question was not answered.
    I already have a form that is published and it has 2 options for payment
    already. The Credit Card option does not work and I want to remove it from
    my form and keep the PayPal option only. How do I remove the Credit Card
    button option?
    ...
  • Welvin Support Team Lead
    Replied on March 23, 2019 at 5:41 PM

    I would suggest doing the following:

    1. Remove Paypal Pro in the form by clicking the Trash bin icon in the field as shown to you by my colleague. 

    **Note that the form builder will keep the products for you, so you do not need to add them again when using a different payment gateway.

    2. Add Paypal (Paypal Standard) from the list. Guide here https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal-Standard-.

    3. Add your Paypal email address in the settings, and that's it! You're done and should only allow people to Pay by Paypal.

    **Note that on the Paypal payment page, people should still see Credit Card option, but that is only optional. They can choose that, but they are primarily asked to pay by Paypal.