I have a required field but it's missing the data in the submissions page or exported file

  • dexterslaboratory
    Asked on March 23, 2019 at 3:08 PM

    Why am I unable to view Username from the field username@BHW in my forms submissions? 

    I am unable to see any name in the submissions section or even when I download it to excel?


    First of all, that's a compulsory field and secondly, I was able to view all the usernames@bhw before and even download them to excel

    Jotform Thread 1770004 Screenshot
  • Welvin Support Team Lead
    Replied on March 23, 2019 at 6:23 PM

    You have this piece of information in the emails sent to your email address, but looking at it, it seems that you have deleted the field and added this new one. Please note that deleting a field will also delete its data in the submissions page.

    Unfortunately, I cannot find this in the revision history of the form, so I'm afraid you cannot get the data back from the previous field. The only way would be to get the field data via email logs.

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History