Downgrade to free account

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    Asked on March 25, 2019 at 06:19 AM

    We had our big event last month and wont have that many signups now. Less than 100 a month. Can I go back to the free version?

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    Answered on March 25, 2019 at 06:45 AM


    You can downgrade to free account by following these steps;

    1 - Please go to "Settings" and click on "Billing" from the left panel. 

    2 - You can cancel your subscription by clicking on "Downgrade".

    1553511008Screen Shot 2019-03-25 at 13.4


    You may like to take a look at our guide on how to cancel your subscription;

    How to Cancel a Subscription and Downgrade Back to Free

    Also, if you have more than 500 submissions, you will lose these submissions.

    Please check our guide for more detailed information on account limits ;

    Understanding Your Account Usage and Limits