Multilingual Form: Language Option is not shown in Internet Explorer

Hello,

I added a language option on this form and it works great on Google Chrome, however, when we open it in Internet Explorer, the language button is not available.

Please advise. Most of our users use Internet Explorer as their default search engine.

Thank you,

Stephanie

I was able to replicate the issue. I will report it to our developers. We will inform you via this thread once this issue is resolved. 

Hi Joanna,

Any update on this? 

Please advise.

Thank you,

Stephanie

Unfortunately, no. Our developers will inform you here when your resolve the issue.

For now, I can only suggest you to tell your users to use some other browsers. 

Hello. Can we follow-up on this? Please advise status of this request. Thank you.

Unfortunately, this issue is still not resolved. I will check with our developers if there is any updated. 

Please advise of any update. Thank you.

Hello,

Our apologies for the inconvenience. While ticket is being worked on, please inject the following CSS code to your form. It should help to display language selector in any browser.

Guide: How-to-Inject-Custom-CSS-Codes

.language-dd {

  display: block !important;

}

Thank you, Victoria. That worked.

Hi Victoria,

I used the same instructions you provided for a different form and for some reason the language option didn't show up on this form:

https://www.jotform.com/mkaradza/bell--bell-aliant-branded-tent-orde

Please advise.

Thanks.

Hi,

I think there is an extra dot in the code, right here:

I have removed it for you and form seems to display language picker correctly now in IE. 

Thank you for reporting the issue. It should be fixed now. Could you please also test it on your side and let us know the result?

Yup. it's fixed. Thank you so much.