only one entry allowed form error

  • George
    Asked on March 25, 2019 at 3:18 PM

    "Sorry, only one entry is allowed"!

    Please provide solution to solve the problem. Thanks!

  • Richie JotForm Support
    Replied on March 25, 2019 at 4:51 PM

    I tried checking your account but I can't seem to find any form. It seems you're email address is registered to a Guest account.

    However, the form error message you have received indicates that you have restricted your submission to allow only unique submissions.

    You may check this settings in your Settings>Form Settings> Unique Submission

    only one entry allowed form error Image 1 Screenshot 20

    If you want to receive submissions on the same user, you may set the Unique Submissions to No Check.

    Guide:https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    Please give it a try and let us know if the issue still remains.