Need to reinstate my account.

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    Asked on March 25, 2019 at 07:01 PM


    I cancelled our account last week and need to reinstate it please.

    Please call us at 707.254.1144.

    Napa Chamber of Commerce

    Thank you,



    Dear Napa Chamber of Commerce,

    Your JotForm account has been downgraded.

    If you have not requested a downgrade this might have happened because your credit card expired.

    Re-upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team

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    Answered on March 25, 2019 at 09:54 PM

    The subscription you have before is already canceled and refunded. Also, upon checking your account, it seems you were able to upgrade the account to bronze plan again.

    Let us know if you need any further assistance.