JotForm Inbox: The layout of the printed document is broken.

  • Profile Image
    Asked on March 26, 2019 at 04:50 AM

    The user has reported that when he/she prints a submission on Sheets, the layout of the document was not proper. 

    I have checked the user's form and I was able to replicate the issue.

    I have cloned the user's form and made a test submission on my end. The same view appeared on my end, as well.

    1553590036Screen Shot 2019-03-26 at 11.4

    I have also checked the print on the Inbox side, the submission can be printed properly by using the Inbox.

    1553590125Screen Shot 2019-03-26 at 11.4

  • Profile Image
    Answered on April 08, 2019 at 09:08 AM

    User has entire TOS in one of question labels and due to extreme label length of that question print appears to be distorted to one side in side by side view.

    I'm cancelling this, there is nothing we can do. I assume the issue you're talking about is totally different one than this specific ticket. I'll be working on it soon.