I have a problem logging into my account or change my password

  • Jun Poublon
    Asked on March 26, 2019 at 7:21 AM

    Hi Support,

    We're using your script on our website: champartments.nl

    Recently I had a computer breakdown, lost my password and also lost my primary email: jun@champartments.nl

    Now I have a problem to log in to my account or change my password.

    Can you assist?

    If you answer me, Please use my second emailaddress: junpoublon@gmail.com

    As soon as I can log-in in my account I'm able to change the contact settings.

    Kind regards

    Jun

  • Welvin Support Team Lead
    Replied on March 26, 2019 at 9:11 AM

    Your jun@champartments.nl is registered to a guest account with only 2 non-active Paypal forms. I think you are looking for the account under info@champartments.nl. The username is WhiteVilla. You should reset the password of the account using the correct email address. 

  • Jun Poublon
    Replied on March 27, 2019 at 7:08 AM

    Hi Welvin,

    Thanks a lot for your support.

    Everything is operating again for me.

    Regards

    Jun