Upgrading my plan

  • Liselotte Hill
    Asked on March 26, 2019 at 8:51 AM

    Hello,

    I have a question about upgrading to the Silver Plan because I need my forms to be HIPAA and GDPR compliant. I already have 5 forms created and in use on my free plan. Once I upgrade, do these automatic fall under then new plan or will I have to start over again and create new forms? 

  • Victoria_K
    Replied on March 26, 2019 at 10:27 AM

    Hello,

    Once you upgrade your account, all forms and data will be kept under account. No need to create new forms, you will just get account usage limits increased. 

    In order to enable HIPAA compliance after upgrading to Silver, please follow this guide: How-to-upgrade-to-HIPAA-Compliance

    We will be glad to assist if you need more help, just let us know.