Can you provide an alternative link for my form?

  • CCIVS
    Asked on March 26, 2019 at 10:59 AM

    Dear Team Can you please provide an alternative link for: https://form.jotformeu.com/83473928529370

    Some members cannot access hti slink


    Best regards

  • Nick_So
    Replied on March 26, 2019 at 12:42 PM

    I have checked your form and I can see that there are no submissions to the form yet.

    Can you try customizing the form URL? Here is a guide on how to customize the form URL: How-to-Create-a-Custom-URL-of-a-Form

    If the users are still having the same issue, can you please provide us the error message that they are getting. A screenshot will also help.

    Let me know if you have any questions.

  • CCIVS
    Replied on March 26, 2019 at 1:43 PM
    Dear Nick_So,
    In the past we have had issues with our members in Mexico who cannot use the link and your team provided us with an alternative link - it is not about customising.
    Best regards
    CCIVS Secretariat
    UNESCO House
    1, rue Miollis
    75015 Paris, France
    Tel. +33 1 45684936
    secretariat@ccivs.org
    [ http://www.ccivs.org/ | www.ccivs.org ]
    FB/secretariatccivs
    Twitter @ccivs_volunteer @raising_peace
    ...
  • roneet
    Replied on March 26, 2019 at 2:48 PM

    You can try accessing any of the Form URLs:

    https://www.jotformeu.com/form/83473928529370

    https://www.jotform.com/form/83473928529370

    https://www.jotformpro.com/83473928529370 

    https://www.jotform.com/83473928529370

    Also, let us know the IP address so that we can whitelist from our end.

    Please find the IP address using this link:

    https://www.whatismyip.com/

    Let us know if you have further questions.

    Thanks.