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chunky2Asked on March 26, 2019 at 7:56 PM
What does this mean (Form engine failed - #8j1h17f1)
I am wondering what the numbers stand for. I have had a few customers forms not come in so I have been testing it. One time a capta came up but I don't have one on this form.
I asked befor and was told the form was working. I am not surewhat it is. I also reset the submit button.
It seems if you wait a few minutes and then hit submit it may not go through. I ay have to make a new form?
Patrick
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roneetReplied on March 26, 2019 at 10:46 PM
Are you still experiencing the issue?
On testing the Form, I was not able to replicate it.
Can you try to clear your forms cache if you experience the issue again?
Here's a guide on how to do it:
https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
If that doesn't work for you, then try to re-save your form.
Relate Guide:
https://www.jotform.com/help/206-How-to-Save-a-Form
Let us know if you have further questions.
Thanks.
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roneetReplied on March 26, 2019 at 10:47 PM
Are you still experiencing the issue?
On testing the Form, I was not able to replicate it.
Can you try to clear your forms cache if you experience the issue again?
Here's a guide on how to do it:
https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
If that doesn't work for you, then try to re-save your form.
Relate Guide:
https://www.jotform.com/help/206-How-to-Save-a-Form
Let us know if you have further questions.
Thanks.
-
roneetReplied on March 26, 2019 at 10:54 PM
Are you still experiencing the issue?
On testing the Form, I was not able to replicate it.
Can you try to clear your forms cache if you experience the issue again?
Here's a guide on how to do it:
https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
If that doesn't work for you, then try to re-save your form.
Relate Guide:
https://www.jotform.com/help/206-How-to-Save-a-Form
Let us know if you have further questions.
Thanks.
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chunky2Replied on March 26, 2019 at 11:43 PMI think I found the problem . There was a hidden incisible capta field in a he form. The deleted it so I think it was causing some of the forms to not come through.
Thank you
Sent from my iPhone
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