What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Not Found Error on www.jotform.us domain

    Asked by christest on February 10, 2013 at 05:00 PM
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    Answered by webmasterphi on February 10, 2013 at 06:00 PM

    hi Christest,

    Have you tried saving first the form before hitting the preview button? and also please try to clear the cache, cookies and history of your browser because this might affect the preview. 

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    JotForm Support

    Answered by EltonCris on February 10, 2013 at 08:59 PM

    @christest,

    I was able to replicate the problem on my end. Let me please forward this to our higher team for further investigation. We'll let you know for any updates as soon as possible.

    Sorry for the inconveniences caused.

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    JotForm Support

    Answered by joey on February 11, 2013 at 03:52 AM

    The issue has been fixed.

    Thank you.