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    Cannot access uploaded documents

    Asked by tpatteuw on February 10, 2013 at 05:55 PM

    Hello I am testing my form, and when I go to the submissions to retrieve the documents I uploaded when submitting my test form...I click on the documents and I get an error message that says" This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage."

    Can you please assist?

    Thanks

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    Answered by speel on February 10, 2013 at 07:26 PM

    Hi,

     

    I would suggest testing in another browser. I use Chrome and it allows me to access my uploaded files. You can also try to use FireFox, which is another solid browser to use. Sometimes IE can become buggy and won't load websites or services very well. Hence why so many do suggest using more than one browser.

     

    Speel

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    Answered by tpatteuw on February 10, 2013 at 07:56 PM

    That worked, thank you very much.