Customers unable to respond to my e-mail?

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    woodlundhomes
    Asked on March 27, 2019 at 09:35 AM

    Customers unable to reply to my outgoing e-mails?

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    BDAVID
    Answered on March 27, 2019 at 11:39 AM

    This appears to be the last form you have edited: https://www.jotform.com/form/81415633190 

    Is that the form where your customers are unable to reply to the autoresponder? That is because the "Reply-to Email" field is empty:

    1553701040reply-toEmail.png

    Please set your email address there, so they will be able to reply. Let us know if you need more help, we will be glad to assist you.