Submissions Page comes up, but it then disappears.

  • jlallgier
    Asked on March 27, 2019 at 9:42 AM

    I am having issues when I try to view submissions. They come up then disappear. It works fine in incognito mode and did work fine for about a day after I cleared my cookies/cache/history but they are not working again. I can pull them up fine on another computer do you know what setting I have on google chrome that needs to be changed. 


    This is on all forms. 

  • David JotForm Support Manager
    Replied on March 27, 2019 at 11:45 AM

    We have checked in our end, and the submissions page of your forms load fine. If the issue happens in only one computer, it could be related to a browser add-on that may be blocking the submissions page.

    Please try opening the console report, that might indicate which is blocking the page: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers