What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    jotform.us domain: Form Not Found Error

    Asked by keyacademycharter on February 10, 2013 at 08:12 PM

    Please help. When I try to preview my form, I get this message. Also, the form doesn't show up when embedded on my website.

    This form has been deleted by the owner.  Try contacting the owner of this form.

    Page URL:
    http://keyacademycharter.org/enrollment.html

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    Answered by cindydangerjones on February 10, 2013 at 08:17 PM

    I am having the same problem. I tried multiple forms and still got the response, form not found, deleted by owner.

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    Answered by webmasterphi on February 10, 2013 at 08:58 PM

    Hi keyacademycharter,

    As i view your form in the page url provided, i think it has something to do with the synchronization issue of jotforms server. Right now, the technical team is doing their best to fix this issue and hope you'll understand.

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    JotForm Support

    Answered by EltonCris on February 10, 2013 at 09:04 PM

    Hi there!

    The problem has been escalated to our technical team already. We'll let you know right away once it's fixed.

    Our apologies for the inconveniences caused.

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    Answered by keyacademycharter on February 10, 2013 at 10:05 PM

    Thanks. Looking forward to the problem being fixed. Enrollment for our new elementary school starts tomorrow!

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    JotForm Support

    Answered by EltonCris on February 10, 2013 at 10:11 PM

    @keyacademycharter 

    Thanks for your patience. We'll surely update you here once it's fixed.

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    JotForm Support

    Answered by joey on February 11, 2013 at 03:48 AM

    The issue has been fixed.

    Thank you.