- RYVAADMINAsked on February 11, 2013 at 01:18 AM
- pinoytechAnswered on February 11, 2013 at 02:27 AM
We apologize for the inconvenience that may have caused. Changing form url from http://form to http://www should fixed the problem. However, if that doesn't work, kindly share to us the URL of your Form for further assistance?
- nhankwitzAnswered on February 11, 2013 at 10:28 AM
I am having that problem as well. The url is http://form.jotform.com/jsform/11631935177. I swapped http://form with http://www and I still don't see the change.
- pinoytechAnswered on February 11, 2013 at 10:40 AM
Your form was fully updated upon checking. Can you please check your form again using this link? http://www.jotform.com/form/11631935177
- nhankwitzAnswered on February 11, 2013 at 10:50 AM
When I make that change to the url in the html, the form does not show at all.
- jefreylandichoAnswered on February 11, 2013 at 10:51 AM
Can you please try to do the following?
1. Re-embed the form using IFRAME
2. Clear your browser cache and cookies.
If the problem still persist, please let me know and we can look at the next possible solutions.
Have a good day
- Frank BrouwerAnswered on February 11, 2013 at 10:52 AM
When I update my form, this update is not shown on my facebook page. Only when I clone the page to a new form I can update it. Very anoying.
- nhankwitzAnswered on February 11, 2013 at 10:56 AM
That worked! So I should use IFRAME instead of EMBED when putting a form on a page? What's the difference?
- JotForm Supportardy0689Answered on February 11, 2013 at 11:04 AM
IFRAME works best on facebook. Also try a habit of refreshing your browser's cache if you don't see any updates. This should fix most of Jotform's problem changes on most accounts.
- nhankwitzAnswered on February 11, 2013 at 11:06 AM
After I made the changes, I refreshed the browser cache and still did not see the updates. Now that I used IFRAME instead of EMBED I saw the changes on the page.
- KadeJMAnswered on February 11, 2013 at 11:16 AM
As Jefrey and Ardy mentioned when there are conflicts on your pages usually an iFrame will help along with clearing your browser cache since usually it puts a stop to conflicts that can make strange things such as the problem you were experiencing happen for both ingoing and outgoing scripts when running on the same page. The iFrame Method is actually an embed method in itself but puts your form into a protective framed script.
If there any thing else we can assist you with or if you have more questions just let us know.