Downgrade plan and refund the difference from the silver plan

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    TransformFilmFest
    Asked on March 28, 2019 at 05:38 PM

    Hi, When I paid today for my subscription I mean to downgrade to Bronze. I paid for the Silver. Can you please refund the difference from the Silver plan?

     

    Thank you,

    Danea Johnson

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    jherwin
    Answered on March 28, 2019 at 07:46 PM

    I see that you've upgraded to the Silver plan and decided to switch to the bronze plan. Please note that when you downgrade, the difference from your silver plan is credited to your account. Meaning, you have $19.92 credits that you can use to pay for billing next month.

    Here's your invoice: https://www.jotform.com/invoice?u=TransformFilmFest&id=2019-03-28_17:34:08

    We can also refund the $19.92 if you like.

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    TransformFilmFest
    Answered on March 28, 2019 at 08:43 PM
    Hello!
    Please refund the difference.
    Thank you.
    ...
  • Profile Image
    jherwin
    Answered on March 28, 2019 at 11:17 PM

    I issued a refund and it should be reflected on your account within 5-10 business days.

    Thank you.